Terms & Conditions
Notice: All communications regarding Cab/Taxi bookings must be addressed to Greenario Cabs.
General Terms & Conditions
- Driver duty hours: 8:00 AM to 8 PM (excluding arrivals/pick-ups)
- Distance calculation starts/ends at office garage
- Final rate based on actual distance traveled
- All fares exclusive of 5% GST
- Extra charges apply for exceeded kilometer limits
- Clients responsible for hotel parking/driver facility arrangements
- Immediate reporting of driver-related issues required
- Additional costs due to unforeseen circumstances (natural calamities, strikes, etc.) borne by client
- Cleaning charges apply for vomiting incidents
- Strict prohibition of smoking/alcohol/narcotics in vehicles
- Luggage carriers only available on larger vehicles by prior request
- Vehicle availability subject to change (equivalent replacement guaranteed)
- Travel time estimates not guaranteed due to road/traffic conditions
Booking Policies
- Confirmations sent via registered mobile/email
- Base fare excludes:
- Parking/toll charges
- Interstate permits
- Driver allowances
- Accommodation/meals
- Sightseeing/entrance fees
Payment Terms
- Accepted payment methods:
- Cash
- Online transfers (Credit/Debit/Net Banking)
- UPI/Digital payments
Cancellation Policy
- Cancellation requests must be emailed with valid reason
- Full refund for cancellations made 72+ hours before journey
- No refund for:
- Cancellations within 72 hours of journey
- Trip cancellations during travel
Note: These terms are subject to change without prior notice. For clarifications, contact Greenario Cabs support team.
